Processing Information for Agencies & Recipients

The Financial Aid and Academic Scholarship Offices work with the Treasurer's Office and Student Accounts to process all aid to pay your bill each semester. To assist our offices in completing this task as quickly as possible at the beginning of each semester, please read the following carefully.

  1. If the donor agency requires verification of enrollment, please follow the instructions from the Registrar.
  2. If the donor agency requires verification of financial need, requests should be delivered to:
    University of Arkansas
    Academic Scholarship Office
    114 Silas H. Hunt Hall
    Fayetteville, AR 72701
    The Academic Scholarship Office will return the verification of financial need, with the University of Arkansas official seal, to the donor agency. If the agency will receive verifications by fax or another secure electronic means, like Box, please include the appropriate information with the request.
  3. Scholarship checks may be made payable to the University of Arkansas, the student, or both. If the student is included as a payee, the student will need to endorse the check before it can be processed. The Student Accounts Office will send an email to the student's university email account asking the student to endorse the check at the cashier's desk in the Arkansas Union, room 214.
  4. Scholarship checks should be delivered to:
    University of Arkansas
    Cashier's Office
    Attn: Treasurer's Office Sch Processing
    214 Arkansas Union
    Fayetteville, AR 72701
  5. For each student and each scholarship, the following information should be indicated in the documentation sent with the check:
    • Student's Full Name
    • Student's 9-digit university ID number
    • Name of awarded scholarship
    • Contact name and phone number of the scholarship coordinator for your agency.
    • Semesters of disbursement. Scholarships may be applied to Fall only, Spring only, Summer only, or split between semesters. For split awards, please indicate the dollar amount to be applied to each semester. If the donor agency does not specify disbursement instructions, the full amount will be split equally between the fall and spring semesters.
    • Enrollment hours required by the donor agency to permit disbursal of the scholarship(s). The organization may specify how many hours in which a student must be enrolled in to receive the scholarship. Full-time enrollment is 12 semester hours for undergraduate students and 9 semester hours for graduate and law students. If the organization does not specify enrollment requirements, we will assume that full-time enrollment is required. If the student is not enrolled full-time our office will request confirmation of the required number of hours for disbursement, and deposit of funds could be delayed.
  6. The Treasurer's Office will deposit the scholarship check and then notify the Academic Scholarship Office of the receipted scholarship funds.
  7. Students may confirm receipt of outside scholarship funds by the Treasurer's Office by using the Financial Aid tile on their UAConnect Student Center home page. The link "Outside Scholarship Messages" keeps a running list of funds received throughout semesters of attendance.
  8. The Academic Scholarship Office will then post the scholarship to the appropriate student account for viewing in the Financial Aid Accept/Decline Awards screen in UAConnect. Outside scholarships will be listed as "Outside Scholarships" on the student's account. If a student has more than one outside scholarship, the scholarship values will be added together under one line item. Thus, a $200 scholarship from Jones High School, and a $500 scholarship from Jones High School FFA, will be displayed as a $700 Outside Scholarship.
  9. At this point, funds will also be viewable on the student's account in UAConnect under Student Financials, Account Summary by Term. They will appear as "Anticipated Aid". It will take approximately 24 hours for the funds to be disbursed. The disbursal process converts the funds from "Anticipated Aid" to "Pending Financial Aid". The process is complete once funds are disbursed and the scholarship funds have been applied against the student's bill.